In Western countries, driving under the influence is often a major contributing factor in accidental road deaths. In South Africa, 58% of road accident deaths are caused by alcohol followed by Canada at 34% and the USA at 31%.Driver stupidity also causes more than its fair share of road accidents whether it be through speeding, ridiculous attempts at overtaking or good old-fashioned road rage. According to the National Highway Traffic Safety Administration, driver error is the cause of 94% of road accidents in the US, and of those 33% are linked to road rage.
Distractions like cell phones are also contributing to an increasing number of serious collisions.And it’s not just in the United States where driver error causes serious road accidents. There are dozens of countries around the world where motorists are even more insane when they get behind the wheel.Check out the list below of the 20 countries with the worst drivers in the world, and be careful if you ever have to drive in one of them! More people die on Vietnam’s roads every three years than have been killed by pandemic disease in the country in the whole of the last century! According to the World Health Organization, road accidents kill 14,000 people on Vietnam’s roads every year, and half of those fatalities are motorcyclists.The Vietnamese authorities are making an effort to make the country’s roads safer and to educate their drivers in a bid to cut the number of traffic-related deaths to 20 per day, which would see the current yearly fatality total cut down to 7,300. Via youtube.comIn 2013, the tiny island nation of the Dominican Republic, one half of the Caribbean island of Hispaniola, had the most road deaths per capita in the whole world according to figures from the World Health Organization.That year, 29 out of every 100,000 people in the Dominican Republic died on the nation’s roads, with 64% of those fatalities involving motorcycles.
Although the law in the Dominican Republic states that motorcycle and scooter riders have to wear helmets, the vast majority of people ignore it, a fact which undoubtedly contributes to the country’s high death toll from road collisions. Medical experts have even calculated that wearing a helmet while riding a motorcycle reduces the risk of death by 40% and the risk of serious injury by 70%.
Via corywallace.comIndia is the world’s fastest-growing economy, and this economic success has led to an explosion in the number of cars on its often poorly maintained roads. Current Prime Minister Narendra Modi is in the process of passing new laws that will increase the penalties for road traffic offenses and make safety features mandatory for the often cheap cars manufactured by Indian companies in a bid to tackle the high death rates on the country’s roads.In 2016, over 150,000 people died on India’s roads in 480,652 traffic accidents. That's the equivalent of 400 deaths every single day. The World Health Organization has even estimated that India’s burgeoning economy is losing about 3% of its GDP every year as a result of its poor road safety record.
In 2017, the Minister of Transport, Works and Infrastructure in The Gambia announced a plan to halve the country’s death rate from traffic accidents by 2020 by investing in road improvements and road safety education in a bid to make Gambian drivers aware of the dangers they pose with their erratic motoring habits.Police reports indicate that the majority of accidents in The Gambia are caused by irresponsible and careless driving, and the World Health Organization has said that 95% of crashes in the African country were preventable. Via unusualtraveler.comThe tiny island of Sao Tome and Principe, a former Portuguese colony, sits in the Atlantic Ocean 200 miles off the west coast of Africa. Via motorcycle.comThe Rwandan National Police have launched their own plan to tackle the problems caused by bad drivers in the central African country. There were 5,219 road accidents in Tanzania during 2016, an increase of 35% on the previous year’s total.
Traffic fatalities increased from 316 in 2015 to 325 a year later. World Health Organization figures show that there are 32.9 deaths per 100,000 people on Tanzania’s roads every year, putting it in the top six countries in the world for fatal car accidents.Figures from local police in capital Dar es Salaam also show that the number of people charged with traffic offenses in 2016 was 770,000 - a 50% increase from the 2015 figure - which does suggest that the authorities are taking the issue seriously. HotCars – Privacy PolicyWe respect your privacy and we are committed to safeguarding your privacy while online at oursite.
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. “Sight unseen.” Those two words may give you an ulcer when you’re thinking about spending big money on a used car or truck.
Surely you should be able to look at, touch, feel, and, of course, drive the potential purchase. But here’s a surprise: Despite the drawbacks of buying a vehicle you haven’t seen up close, today’s online world can still be a safer place to buy a used car or truck than purchases done at a physical dealership. In many cases, the online world offers better warranties, lower prices, and a more hassle-free car buying and trade-in experience. Unlike the bad old days of online car buying, you’re no longer dealing with an unknown seller on eBay from Hoboken, New Jersey, with an assumed name like “FrankSinatraUsedCarsMyWay,” or a retail dealership that negotiates a price with you online and then throws in a bogus dealer fee once you show up in person. Today’s leading online sellers, such as and, now sell thousands of vehicles a month and will literally bring the car right to your front door at no charge. The prices are haggle-free. You see something you want?
(And selling? Two C/D editors recently sold two of their personal cars online through Vroom;.) The money-back guarantees on offer are incredibly long. If you drive it for seven days and don’t like it, toss back the keys and get your money back. Vroom offers a Worry-Free Warranty that covers everything on the car up to 90 days or 6000 miles. Carvana provides a 100-day, 4189-mile warranty. It’s a big risk to guarantee this much, and customer reviews show that even with such guarantees the buying experience. But these guarantees also offer a foundation of faith for those who are willing to buy and test out a car, sight unseen.
They say imitation is the sincerest form of flattery, and if all of these steps at eliminating uncertainty and providing full disclosure sound familiar to you, they should. All these features and assurances are a virtual carbon copy of the benefits CarMax has already offered for well over two decades. CarMax remains the 800-pound gorilla of the used-car retail market with more than.
The company now has more than 150 locations where potential purchasers can kick the tires in real life before they make a decision on whether to buy. Each CarMax dealership contains hundreds of vehicles that allow you to test drive a variety of vehicles back to back and an equally hassle-free car buying experience.
But the benefits CarMax offers aren’t nearly as, well, beneficial. The retailer’s money-back guarantee is only good for five days, and a 30-day limited warranty that CarMax offers in most states is not nearly as comprehensive as one you might find from an auto dealership. That may or may not be a big deal for you, but as the proverbial market leader, you would think that CarMax would make up for that by offering selling prices that are at least competitive. So can CarMax beat its online competitors?
Here is a sampling of prices on similar models from Carmax and two competitors. Sometimes, yes. More often than not, no. For right now, it seems Carvana has become the de facto price leader of the three big players.
But there’s a geographical catch: almost all of Carvana locations are in the southern half of the United States. That means if you live in a place that has snow and sleet, you may want to see if cheap flights exist, or better yet, figure out the type of used-car shopper you really are. As an auto auctioneer and owner of my own dealership for nearly 17 years now, I have found that most folks will fall into at least one of these categories: The Sampler: You test drive everything on earth before making the big decision. You start out thinking you may want a, but then for some reason, you see a red three-year-old and say, “Hmm. Maybe I’ll like that! I do like red!” Samplers tend to buy with their eyes.
If you like to sample a lot, start off at CarMax, but then do some online comparisons before whipping out that checkbook. Chances are you might even wind up buying the one car that has just the right shade of red, even if it winds up being a minivan. The Road Tripper: These buyers are an ideal match for online purchasing because they know that a one-way flight and a couple of hotel rooms are the only things separating them from a fun-filled weekend with their next car. So if you ever wanted to take the winding road from Phoenix to Denver in a late-model car of your choice, find your car at the right locale, book a flight, and enjoy the trip.
The Penny Pincher: If $100 in savings is worth an hour-long drive to the next dealership and a three-hour wait while the sales staff “gets the numbers right,” then don’t bother with the traditional dealerships or the online alternatives. Instead go to Autotrader, Craigslist, or eBay. Track the vehicle that interests you, and when the car listing is more than 60 days old (eBay sellers relist vehicles all the time), make an offer that’s a thousand or two less than you might see from a big-three retailer. A lot of dealers wholesale their used inventory after 60 or 90 days. So if your money and time is worth it, count your nickels, go online, and don’t be surprised if the first few answers you get to your lowball offers are “No!” “Get lost!” and “Have you lost your ability to reason?” The Puritan: You are an open-minded soul who is willing to buy anything—as long as it’s a three-year-old silver EX-L loaded with options and with 35,000 miles on the odometer. No chance in hell of anything but that Honda, and it had better not have more than 35,000 miles or else you want $2000 off the price! You could theoretically buy a Honda online, but even if the price is right, this kind of buyer would still prefer going to a Honda dealer to get a certified pre-owned 2014 Honda Accord EX-L that comes with three free oil changes.
The Trader: You buy a nearly new vehicle, drive it for two to three years, and then find something else that’s nearly new. Usually you are happiest testing cars at places such as a racing school or a rental-car outlet, where you can take a full-day test drive and then see if the vehicle makes you smile.
Online car-buying works for this kind of buyer, who tends to end up purchasing his or her number-one choice. The Waffler: Wafflers turn a small ding on a car into an enormous dent of doubt and an offer on a vehicle into “I know a guy down the street who will sell it for $2000 less. But I really do like your car!” The online world was made for these people. Not to buy, just to shop for eternity. I hope this doesn’t describe you because if it does, you’re probably one of my relatives. The DIYer: You go to a dealership once to buy, and then never show up again because you can do all the repair and maintenance yourself. You have a very specific idea as to what you want, right down to the options, and you’ll be looking at the vehicle’s condition and history before weighing the price.
Since nearly all the cars sold by Vroom, Carvana, and CarMax are bought at dealer auctions you are an ideal neutral shopper, because you know exactly what you want and what to do in the years ahead. If you think we’re not emphasizing price as much as you would expect, you would be absolutely correct. Here’s why: All of these retailers—both online and traditional brick-and-mortar dealerships—buy the bulk of their vehicles from wholesale dealer auctions, where the highest bidder becomes the new owner. Everyone bids against everyone else, and that means the mom-and-pop dealership has as much access to a good car as CarMax, Vroom, or anyone else with a used-car dealer license. So look online, browse around for an hour or so, and figure out which type of buyer you really are.
Just, please, for the sake of everyone around you, don’t become a penny-pinching waffler. Steven Lang has been an auto auctioneer, car dealer, and part owner of an auto auction for nearly two decades.
To anyone who is considering buying a car at CARMAX, I would think a 100 times before buying through them!Here are the REASONS why:I bought my car 15 months ago at CARMAX located in Dulles VA. Within the second day my car had to be towed back to CARMAX. Unfortunately nothing was obvious while test driving it. The rotors had to be changed, the HVAC had to be replaced, an alignment and new breaks among few other things on the list which ended up costing them $8000 to fix my car!!!So much for claiming full inspection before the car is put on the lot. Two words: FALSE ADVERTISING! Due to the fact my car was in the shop for 30 days, they had to extend my initial warranty to 60 days?15 months later, I went back to get an electrical part of my mirror replaced and the steering pump replaced - which was part of the initial problem but it was never fixed! Both parts are under my extended warranty which I paid an extra for it.
Good thing I did! Two weeks later, I still do not have mycar back because they are arguing with the claims company to have the right piece shipped to them. In the meantime I am the one who is suffering going from one loaner to another loaner. The mirror and the steering pump should not take more than one day of labor. Do I really need to go through so muchhassle when I bought a warranty so I should not go through so much pain!
I have been going back and forth (4) times now, if it happened to me I am sure it happened to others. It seems that this inefficient management is a common pattern.Would I consider a car from CARMAX again? Absolutely not even if it was given to me for free.
I would never want to go through the same experience again.So for all the braves who are you still considering buying a car through CARMAX, just be well prepared to enter a nightmare world!! Although Mark has a point, American cars are not as reliable as most imports, if a car dealer is spouting claims that the car has been inspected, advertises it as such, and uses this claim to sell the vehicle, then I would view this as false advertising. Mechanical issues can come up. Cars do break down. However, CV-joints, brake rotors and pads are easily inspected for wear and normal, or not so normal, wear. If CarMax's inspection can't find a simple worn rotor or a CV-Joint that is begining to fail, I would hate to see them trying to find an actual issue under warranty. Oh wait, that falls right in line with the two complaints above.My wife and I were tying to sell our van.
We saw the television advertisments that CarMax will guarantee a purchase price. We went in, went through the car selling process. Within an hour CarMax gave us our paperwork with the purchase price.
To our dismay it was below what we were looking for. My wife and I went out side and discussed the offer and decided to take it. We went into the business center, handed them our offer paperwork and told them we accept the $4,000 offer and are willing to sell the van to CarMax.Keep in mind, CarMax states their offers are good for 7-days because they thoroughly inspect and research the vehicle. 40 minutes later CarMax came to us, they guy, Ryan W. At CarMax in Columbia, SC, came to us and stated that the offer is being reduced. Trying to tell us that becasue one dealership bought the vehicle from another dealership that the mileage of the vehicle is unknown. The offer dropped by at least half and as Ryan stated would probably drop more.I, loudly, told them is was Bulls.$%^.
Explained that they gave us a guaranteed purchase price that they offered, guaranteed for 7-days, and in which my wife and I agreed to accept. The entire showroom with at least 20 customers was completely quiet listening to me tell CarMax about their so called guarantees. I told them that I hope they stand behind their warranties that they are selling to people better than how they stand behind a 7-day guaranteed purchase price when buying a car.
I view this as a contract, verbal since they verbally told us how much and written since they put the offer in writting.I have not bought any car from CarMax. I have three kids in which I will need to buy three cars in 4, 6, and 8 years for them as well as replacing the three vehicles my wife and I have.Not one will ever be purchased from CarMax. I agree that carmax is full of nothing but lies. My wife and i went to the carmax in oklahoma city to buy her first car.
She fell in love with a 2002 ford focus. The salesman was great and the whole process was quick. We were in and out, i really liked that about them.Then on the 6th day the check engine light came on and the transmission was acting up and the radio was shorting in and out.
So we took the car in. My first reaction was shocked.
There was 8 people in the waiting room waiting on there cars to be fixed, all of which were in their 30 day warranty.They gave me a rental and told me they would call. The first phone call they said they think the problem is a loose bracket, i told them to double check and call me back. You see one of my renters is a mechanic and he told me the focus has had numerous problems with the transmission. On the second day carmax called and said that it is indeed the transmission so they did an overhaul on it.
This fixed the problem for a month.When the problem came back, i called carmax and told them i was bringing the car in to be serviced. Carmax told me the car wasnt under warranty. They denied that i had an extended warranty.
So i went up to the store to prove them wrong. I had the extended warranty paper in my hand proving had i it, and they apologized and said it was a gliche in the computer. They checked the car out and said nothing was wrong. Liars they areLuckily my car got in a wreck and was counted as a total of loss by my insurance company.
But now my problems are worse.Farmers insurance has valued the car 2800 dollars less than what i paid for it 6 months ago, and we only put 3000 miles on it and the car had no hits on it to lower its value.Second problem is carmax hasnt returned the settlement package to farmers ins. Its been over a 10 days since farmers sent the settlement to carmax. So i called carmax and asked to speak to who is handling my case.
They transfer me to george in carmax's insurance department. At first he is acting confused and saying he hasnt heard of my case or seen any papers from farmers, so he tells me he will find out who is handling my case.
After being on hold for 20 minutes george comes back and says he is in charge of my case and puts all the blame on farmers saying he has sent farmers a package and is not waiting on them. Now this guy at first said he didnt know anything about my case and now he is all knowledgable and is blaming other people.
So i ask for his last name for future reference and he tells me his last name is not necessary and doesnt give it to me.Well my car has been wrecked for almost a month and im still waiting on carmax to get the paperwork signed.My advice is dont trust carmax on anything, they even lied about who picked up my loan for the car. First they told me bank of america did, and then when i got the title it said carmax is my lien holder. Ok, you guys have some good points, and some of what you have described is just plain wrong if what you say is true. However, for those of you that bought an American vehicle, (especially you who bought the focus) its might as well be your fault.Donna, your breaks are not covered under the extended warranty because they are wear and tear items and need to be replaced every so often. If they give you breaks that are fine when you buy the car, then after the 30 day warranty period expires, why should the CarMax warranty cover it?Robert, your vehicle had what is called a ROLLEDBACK ODOMETER.
Someone screwed you when you bought your car, or you tampered with the odometer yourself. I feel bad that you had to find out that way, but when CarMax tries to sell that vehicle, they have to report that by law. They are a company conducting business and need to make money not lose it by selling a vehicle with the true miles unknown. Yes, I feel they should have valued the vehicle AT FIRST with the rollback accounted for, but people make mistakes.
If anything I think you own them an apology.Michael, yea that sucks my friend. About the check it probably has to be processed by some sort of central office somewhere, and just takes a while.
Just call the store, and ask for the headquarters or something, they may be able to tell you.Joe, the bias of your statements makes it useless to read your statements. I just don’t believe you; in the customer services industry, if you ask for a name and they refuse, then you take it to their supervisor.
You don’t mention it so I don’t think you did either your stupid or your lying. Also, why would they lie about who financed your car, and how? YOU SIGNED PAPERWORK WITH THE NAME OF THE BANK ON IT, THE LENGTH OF THE LOAN, PAYMENTS, ETC. IF THEY CAN LIE TO YOU ABOUT THAT, THEN MAYBE YOU DISERVED IT. I purchased a 2007 PT Crusier from the Local Car Max store. I had temporary tags on the car and they were to mail the permanent ones when they came in.WELL!
I bought the car in Oct 2007 and I am not sitting here in JAN 2008 and still have NO TAGS.I am so angry! I have complained and called everyone and then some and can NO ONE to call me back.I told the Manager of the local store to take the car back and swap me one that is the same money. I should have NEVER EVER been sold this car until they new there was a CLEAR TITLE on this car. I have been told not to worry.If I get a ticket to bring it to them and they will pay for it.WELL excuse me, but it still shows on the driving record.And then they tell me they work on it every day.LIE LIE LIE.We told them we are always pulled over because of the tags.THEY DO NOT CARE.My daughter drives the car to work. She is a POLICE OFFICER and the dept she is with is frowing on this tag mess.DOES CAR MAX CARE??????? NO THEY DO NOT!!!So if Anyone KNOWS WHAT ELSE WE CAN DO, WE ARE OPEN FOR SUGGESTIONS!We have tried everything.Next is an attorney to take the car back and dump it in their laps.They sold me a car illegally.And now do not want to correct the problem.
My name is Jason, and I am currently working for a fairly reputable Toyota dealership in the Milwaukee area. I recently got a call from Carmax saying that they would like me to come in for an interview for a technician position they have available. I'm not overly unhappy with where I work, but I spent a lot of money on college to be certified to work on automobiles, and the dealership I'm at doesn't pay its employees s#$t.
Also, the insurance they offer is garbage. VERY EXPENSIVE garbage. I'm concerned about the reputation Carmax has picked up, and I'm wondering if anyone has ever worked for them, and if I should even waste my time with the interview. If anyone has any experience working for Carmaxl, please email me with your experiences.
My email address is [email protected] Thanks. I just took a car in for an appraisal. I did some home work before I went. (The adds seemed to good to be true.) I was glad I did. They sighted that the vehicle came from Canada, so they could not verify that the odometer readings were correct. “It would have had a metric odometer if it was the original.” But I did a title search before I went and found out the original Purchaser was in Detroit.
It had to have the original odometer when I purchased it as the second owner. If they did a title search they would have known that. There were no gaps in time that the vehicle may have mysteriously been foreign and the converted to make a quick sell. It has always been in the US. Since its initial purchase. I also found the Black Book Auction price for the vehicle. It would have cost an average of $1,200 - $3,000 to purchase a vehicle Just like it on line.
Same condition and mileage. I would have been OK with them offering $500. But they came back with an appraisal of $250. So it seems like they try to get you from both ends. The scrap is worth more than $250. Just five months ago I purchased a Mazda CX 7 Turbo from CarMax, Orlando Fl.
The vehicle only had 8k miles and after a few days on the road the check engine light came on. When I took it for service, the vehicle had a recall which I was never told about. Parts of the engine were replaced and there was something wrong with the transmission. Three check engine lights later, the vehicle still has it's problems and it even stalls after reaching over 45 mph.
I have owned over 23 cars in my life and this has thruly been the worst investment I have ever made on a vehicle. Bottom line is, wether is a chevy a corvette or a mazda, if it's from CarMax it's a LEMON!!! CarMax sold me a lemon. If they had done even a 5 point inspection, they might have noted that the exhaust system was under recall from the manufacturer. When they tell you 'we have a great service center, ' do not believe them.
The mechanics might be great, but you will never get an appointment. You will probably be told (like I was), 'go ahead and take it to a dealer.'
The salesman said I could bring it here. Funny how that works.I bought a car with about 36k miles from them that, in one year, I had to sink 3000 of repairs.
I made the repairs and decided I wanted out from under the car before anything else happened to it. They offered me about 1/2 of what the Kelly blue book trade-in value for the automobile was. I still have the car, still paying on it, and every so often the engine light likes to pop on just to get my bloodpressure high.I will never shop at CarMax again and I will gladly explain to all my friends why that is the case. It's interesting how you have these people come in and defend CarMax. They sound like a bunch of the usual car dealer types. Running a car dealership is having a license to steal, and I've deal with many that are entirely dishonest.
I believe every negative experience is valid, and every attempt to defend them ridiculous.I've had my best car buying experience on e-bay, I recommend you do the same, make sure you don't buy from a dealer, though.With that said. The best bet on any car, is to get nowhere near the service center, and that means you need a reliable car.
For all the garbage that one guy spewed, he gave you good advice not to buy american. Get yourself a toyota. Let me explain further, why this logic of '100, 000' satisfied customers, and only a few lemons, is complete garbage and intended to deceive you.If you were making money on 100, 000 good vehicles, and only had one bad one, you could very easily afford to fix the bad one.It's only the one, after all.
Best to keep your good reputation.The fact is many car dealers, make money by buying low and selling high, they don't want to find problems and don't want to fix them either. The fact that CarMax has these complaints is absolutely something you better consider. Don't assume its rare. In the army they had 'sled sheds' all around.Its not so rare in the car industry to have auto dealers that will defend their reputation with strong words and not STRONG ACTIONS. STRONG WORDS COST NOTHING, FIXING THE CAR COSTS.
In May 2007 my mother and I purchased a Dodge Intrepid from Carmax in Charlotte, NC. The vehicle came with only 35, 000 miles. The first week of driving the vehicle problems started. The first problem started with squeaky breaks. After contacting Carmax and taking it in they checked it stating that the breaks pads were brand new and the squeaking would eventually stop. About a week later, when putting the vehicle in reverse it would not go into gear.
I had to put it in park for the transmission to work properly. We called Carmax and informed them of this issue, resulting in the Service Department assuring me that their vehicles go through a thorough inspection prior to putting them on the market.
This was truly an inconvenience because I just started a new job and could not keep going back and forth to Carmax. They assured that nothing was wrong with the transmission. In April 2008 this vehicle was 11 months old with only 60, 000 miles on it. Currently the transmission gets stuck when I come to a complete stop and will not shift gears. Sometimes my mother and I have to actually turn the vehicle off at a red light or stop sign to get the gears to shift correctly. This is very dangerous and unsafe because I have children.
Just recently I contacted the Sales Rep which was very helpful, the only one in Carmax to show any empathy. Of course he did not want to admit that I was sold a “LEMON” but requested that I bring the vehicle in to see about getting it traded. He stated on the phone that he may be able to work a deal for me. What a nightmare!! My mother and I took this vehicle to Carmax and the staff was very rude.
They appraised the vehicle for 3500.00, the person that performed my appraisal was extra rude. The appraiser stated that there was nothing wrong with the transmission, Being sarcastic I said “Of course not, that’s why you are saying that its only worth 3500.00. When we got this vehicle we bought in a “90” model Ford Mustang in poor condition (muffler was hanging off) and they gave me 2000.00 for it.
The Mustang had over 100, 000 miles on it. Now if nothing is wrong with the Intrepid why are they only offering 3500.00 and it only has 60, 000 miles on it and is in “great condition” as they say. Carmax has turned me against ever buying another Dodge, and ever recommending or buying again from Carmax. (I'm in the processing now of contacting the local news and newspaper to inform everyone how crooked Carmax is). I agree that Carmax is founded on false adversiting.When I walked into showroom last Spring the first thing I saw was a beautiful car with before and after pictures of it crashed.I was impressed and reassured by salesthing (person) that Carmax does not sell cars like 'that'. So I trusted them and purchased an Acura. About a month later we noticed that thebumpers had been repainted.
The SRS malfunction lightbegan to stay on so I took it to Acura dealer and they confirmedcar had been hit (front and back). When I called and emailed Carmax they ignored me and I never heard from them. Dont even no were to begin. First off the l.g.m manager(supposebly the main honcho total loozer!
By da way) is horrible with no people or social skills treats every1 like a child, but when u insult him back he gets offended, he's no team player! Most of the errors he causes and blames managers and of course since very1 is afraid of him no1 talks sh. but hey! It's da O.C wat else would u expect from a self-indulgent wiener who hangs out @ starbucks drinking caramel frappachinos during work time, since ive been working there for about 4 years ive have never heard a positive voice from him.if u guys would really know what carmax is about behind doors, is enough to make u work at another dealer and probably work longer than a carmax location. Now im not going 2 lie, the only thing good about carmax is the people u work with which are sales associates, business office and the other departments except sales mngmt. I heard managers say 'how can u continue life without carmax?'
My question is, how can u not? Pssshh a geat place to work my a.!
Anyplace is better n did i say the managers suck too? Favor-tism is heavyly looked upon in this enviroment, if ur not top sales ur always on the temination list the managers keep, only they call it something diffrent. In an overal thought, im happy without cmax and did i say im making more money now than i was there hahahah.now thats a joke i can run all da way to bank with hahaha.wat really saddens me is that im seeing more postings and bulletin on why carmax suxs, jeeezz i though i was da only 1. I really though it was a good place to work.but i guess not. The man drove 15 months with a bad steering pump?!That's worse than ignorance, it's negligence!Get real out there folks.
These gripes are the same,franchised dealers get thru their manufacturer'sCSI (Customer Satisfaction Index) B.S.! The most idioticconcept this Automotive Industry ever came up with.Because, and I bet ya, that that man never used those harshwords in front of the personell of the Carmax store.It's easy to be frustated and go home and have a climax on thekeybord while saying, 'Let's go and show them'.He had his extended warranty, well, yes of course you pay forthat extra.daaaaah!
He got his loaner cars,paid his deductible and got the work done.Yours truly,Independent Automotive Inspector. Yep, Joe and Sig you guys work for CarMax, Thats the only excuse you have to be standing up for them, You've been brainwashed.
The place is as shady as it gets. CarMax sold us a Infinity, when it fell apart 6 months later they bought it back because they agreed it didnt pass their test and fell thru the cracks, Hail damage, tranny, transfercase, missing the engine shield, and leaking fluids from the head gaskets. How do you miss these things?
Tutorials on ms dos pdf. The car they sold us to replace the Infinity, fell apart the night we drove it home. I must say it is a GM car, and it is a 2006 so. But now I am driving their loaner because they must have the messed up car on their lot befor they can trade it in. They sent it to GM becasue they didnt know how to fix it after their technician erased the codes from the computer.
Two cars in 6 months, thats a record I do believe. I better shut up cause it might be three, the loaner is leaking rusty water from the radiator. I purchased a nice BMW recently from my local car max. I had a couple of issues with the car since purchase which has been resolved fairly quickly. The process of purchasing the car was to say the least. Very long and drawn out. The first time my wife and me walk into carmax we wanted to see their lot and look over the cars.
We were told by the salesman that he must escort us around due to security concerns, which meant he wanted to bug into buying something for the next 25 minutes or so. We test drive a nice import car but we're still undecided. We leave and the next couple of days we do some more research and find a certified used Honda at another dealership that we purchased for my wife. I decided I wanted to trade in my car so we go back to carmax and look for more imports. This time the same salesman hears we recently purchased a car somewhere else and figures he's not going to waste his time due to thinking that we're young and have no more credit to purchase another car.
I find a nice BMW within my price range that appears to have been well cared for and get a offer on my old car. They ended up offering about 1500 less than bluebook, but I figure it would need about that much to recondition the car. I accept their offer but I'm being handled by another sale's person. From my accepting their offer to me finally driving the car off the lot takes around 6 calendar days. I'm surprised I was that patient.
I guess they reinspected the car presale and found out it someone had scratched the paint and it wasn't detailed good enough. So after waiting for it to pass their inspection it takes, around 5-6 HOURS! Total to complete all the paper work!! There were times when I had to direct the sales lady on how to run THEIR software, and had bouts of anger where I took over their computer to complete some of the computer pages.
These people are completely unorganized and appear very untrained. You would think their sales people push out car after car they'd have the process streamlined. There were no major complications on me or my wife's part, we had all the paper work they requested, had no problems getting financing, no problems with the trade in title, they just couldn't get the ball rolling. My wife's face told me to not sign on the dotted line and just walk out and never return.
The kicker is when it came to my questions concerning the arbitration part of the contract. They had no clue what arbitration was or the pitfalls for the consumer. Their only response was 'it's a good thing for the customer'.
No it's not, it strips the customer of some major protections. In retrospect, if the sales staff hadn't been so 'clumsy' with the paper work, I would have had a positive experience.
Now I'm just left with a dry feeling in my mouth. I am so discusted with CarMax its not even funny! On May 27, 2009 I purchased a car from CarMax south that I paid CASH for (just under $10, 000!!).
Since that time, the car has been in the shop about 5 times for repairs. On May 28th, I noticed it was shaking while I was idoling at stop signs, red lights, etc. So I called the tech at the store, named Scott, and he told me this was a normal problem and not to worry about it. After speaking with my step dad, whom used to be a mechanic, about this he told me to take it in. So after the car had been there twice and they 'fixed' two different things on the car, they told me it was fine to drive. After about 3 days of getting the car back the second time, it started shaking not only while idoling, but while driving as well, and I mean VIOLENTLY SHAKING.
It also will stall out on you while your at stop signs, backing out of parking spaces, etc. (It's an automatic.should NOT be stalling!) It even turned off on me while I was driving down Mopac at 60mph!!
I have spoken with the manager of the store, Zach, the mechanic's manager, Russ, and the cooperate office, and have no solution. It is going on FIVE WEEKS that they have been fixing my car. I called to complain about it this morning, and this afternoon my car is MAGICALLY FIXED!! We contacted the head mechanic at the Dodge dealership that actually worked on it, and he said he was NOT confidant that it was fixed and that he wouldn't put his daughter in it!
CarMax told me it was fixed, but I dont think so! I refuse to put my life or my childs life at risk for this car!
I think CarMax should replace my car for me! Keep getting the run around, I am so sick of them lying after they sold me a DEATH TRAP!!! I am very disappointed with Carmax and will let everyone I know how poor your service is. My Mother (Janice Jones) is actively serving this country in Afghanistan but yet we are constantly battling Carmax to receive decent treatment! We bought a car spring of last year. The car was in the service center for a total of more than 2 months.
Repairs (Clutch, rear differential, transmission, wrong part shipped, etc). My mother was deployed and gave me military power of attorney over the car. I had to fight to get a loaner car from Carmax. I was given a rental at first from Enterprise back in the summer. Well in December (Before Christmas)!!! I was charged by Enterprise $160.00 from my checking account. When I called Enterprise I was told that Carmax gave a wrong authorization code and therefore I was charged for the rental.
Carmax finally sent a check but it's in my mother’s name. She is DEPLOYED! I tried to take the check to the bank but was told that I could not cash the check.
The local dealership seem to care less about my woes. I am sick and tired of dealing with Carmax and plan on telling as many people as possible how you all treat Military families!!!Very Disappointed,Tasha. I thought buying a car at CARMAX was supposed to be easy. The kids were mislead and misunderstood. A salesman named Ben and the other guy they had today didn't bother to be sure that they understood the sales tax not being able to be included in the financing. He assumed that they understood that because they had a Cali address, (even though they only had it because he is USMC), they would have to pay Cali taxes and that those taxes wouldn't be included in the loan. They only had $3000 and they put all of that down on the car never dreaming that Cali taxes could not be included in the financing.even the finance guy RJ didn't bother to explain, it was a total cluster.
We were there for 7 hours (yes, SEVEN HOURS) trying to get things right. If I would have had my way, I would have cancelled the deal and gone elsewhere. Thanks to his grandparents, everything was taken care of. I WILL NEVER BUY A CAR FROM CARMAX AND I RECOMMEND THAT EVERYONE STAY AWAY AS WELL. I can't say it enough; NEVER, NEVER, EVER GO TO CARMAX. Haha - if the coffee boy makes more at Starbucks than he did at Carmax, then he was not in sales, sucked at sales, or had no other marketable skills so they had him washing and/or prepping cars.To the owners of the PT Cruiser - Carmax would (should) not have sold the vehicle without a clear title.
The computer system doesn't allow it. If there was a hold up with the tags, then they are related to something going on with your local DMV - ie, problems you may have had with a previous vehicle. Unfortunately, we all know how dealing with the DMV can be, even for a big corporation like Carmax.Lauri - nowhere in the literature does Carmax state they will not sell you an accident damaged vehicle, but rather they will not sell anything with frame or flood damage.
The never-sell display you mention has an. towards the bottom which said something along the lines of 'see Sales Consultant for details'. Many people forget the conversations they have with their SCs.
I made a point to go over absolutely everything with my customers, but my CSI surveys would come back indicating I skipped steps. Funny, considering I was constantly praised by managers for being one of the SCs who actually did the entire spiel. Selective memory helps when you need to break out the pitchforks and torches.To everyone using the term 'lemon' - this typically only applies to new vehicles, and I am unaware of any legislation which covers used vehicles under any lemon law. Most states have variations of lemon laws which state the same problem must be duplicated X times (usually 3+) during a set mileage or time interval to receive coverage under the lemon laws. Used vehicles are used, and have no such protection.
Unfortunately, many of the vehicles you guys are complaining.Robert - cars on eBay are great only if you know exactly what to look for, and most people do not. I am currently in the market for a Ferrari or Porsche, and one of the warnings given on almost any owners' forum is to avoid those vehicles because eBay is used as a last resort for vehicles which could not sell through traditional channels. Also, your awesome advice to 'buy Toyota' is just brand perception, and we all know the troubles Toyota is going through these days.
Even before the UA problems, they had issues with engine sludge, and I would see low mileage examples which were kicked into the wholesale lot because of the sludge problem. Crouzet logic software m2. Doesn't matter how often you change the oil if the vehicle isn't designed correctly.Lastly, stop spelling 'brakes' as 'breaks' - one is a noun and the other a verb with a totally different meaning.
Upon a recent purchase of a 2008 Town and Country Mini Van from the Glencoe Carmax, I had my own mechanic look the vehicle over. He commented that the air filter was dirty and that the brakes were down to 4 mm and would need replacement sooner than I would like. Well I must be one of the few that had no problems at carmax, maybe my secret was to get preapproved financing and running my own carfax report. After all, what's $30 and a buy back garantee going to hurt me in the long run. Well it's been 2 years almost, I bought a 2007 Volkswagon Jetta Wolfberg edition with only 16500 miles on it, and its still running great with almost 45000 miles on it. As for any product or service given there will be people that like what they got and others that hate, but it's mostly the ones that hate that sit down to write a review but it's good because that will help more people scrutinize before they buy.
Do your research, don't let people pressure you and it's amazing what you can find on any car lot. Wow.I've never seen such bunch of whiners in my life. Guess what folks?? Used cars break down, probably 9 times out of 10!! Carmax doesn't have magic pixie dust that they sprinkle on cars to make them perfect! Make sure you buy the daggum MaxCare plan if you don't want to pay for expensive repairs.
If you buy new.you may as well get a roll of 100 dollar bills and throw them out the window as you drive off the lot, because you just did the same thing by BUYING a brand new car.DUHHH!Carmax has bought and sold MILLIONS of cars since its been around.do you idiots HONESTLY think they can ALL be perfect??? If you're not happy with how your complaints are handled.go up the freakin' chain of COMMAND!! Call Dan Johnston (VP of Sales) in Richmond if you have to, fools! They are a policy driven CORPORATION running an auto superstore, NOT a g.d. Dealerships are franchise operations that rip people off for the big manufacturers.got it??! If you want their dealerships to service your car instead of Carmax.FINE, go ahead! The Maxcare Extended Service Protection plan is honored there as well, but BUY the g.d.
Thing or don't freakin' complain. They are the best place in the world to buy a used car, cuz they are more than willing to do a heeluvalot more than any other used car seller to get and keep your business.Sheesh!
Put a bib on and suck your bottles if you're going to whine so much! I think you are really going over the top with your complaint about Carmax. The company is not going to be able to check every square inch of the car during their inspections (no one can do this).
The thing that confuses me is that Carmax spent a lot of money and did a lot of work to meet their quality expectations to the custom (you). Tell me what used car dealer would do that? Thats what I thought. Sure you could by new and pay a ridiculous over cost plus dealer fees. I thought it was interesting how you did not mention the make and model of the car you purchased. Many cars are prone to problems especially American made cars such as Chevys, Ford and Dodges. Just like the storys above, these people purchased used chevy malibus and dodge pickups.these are some of the most unreliable vehicles on the market.
Carmax Used Cars
You did this to yourself, not carmax. CarMax is horrible!!!
I shopped for a car for a long time and looking for a BMW 750LI with all the options. I found one at CarMax and took it for a test drive. One of the options I wanted was the “Sport Package” which is a $3, 300 option. I was told that the car had the option. I then went to other dealers to look at comparable cars. After two days of looking and comparing, I decided to go back to CarMax to buy the one I looked at. However, while at other dealerships, they told me that the car should have a different steering wheel if it has the Sports Package.
Once again, CarMax told me that their car had the Sports Package and that year they didn’t change the steering wheel. I went to get the car and once again asked them to confirm it had the Sports Package. They came back and said that it didn’t have it and they wouldn’t change the price. Now, this is after I turned other cars down because of this. The dealership manager, Bill, was supper condescending and rude.I really liked my sales guy who just got out of the military and I wanted him to get the sale so I purchased the car.BTW: after looking on the CarMax website it looks like they are making the same misrepresentations about other cars. They keep advertising that their cars have the Sports Package when they don’t!!!After a week, I had to bring the car back for repairs and warranty work.
They have had the car over 3 weeks and I’m still waiting to get it back. Great that it comes with a 30 day warranty but they have had it 3 of the 4 weeks.I’ve asked repeatedly for Bill to call me back and have still not gotten a call from him.CarMax does not care about their customers!!!DO NOT BUY from CARMAX. Lauri, CarMax doesn't guarantee that a vehicle has never had an accident. No one can possibly make that guarantee. But what they DO guarantee is no frame or flood damage. The car you were shown as an example of 'not CarMax worthy' was a frame damaged vehicle.
You need to learn to pay attention when people are talking. If you had, you would have understood what CarMax was actually saying.Of course they aren't perfect. But the standards are higher than anywhere else, that's for sure. And while there are occasional mistakes, CarMax wouldn't sell 1200+ cars a day if they were always screwing up. United StatesWe bought a 2010 Nissan Altima from CarMax of Winston Salem, NC.
The very first day after I drove it home, I called the sales rep-I will call him Jeff St.-I commented on how noisy the lifters were. His response was that Nissan engines are typically noisy.
I explained that I knew the difference between a noisy engine and one that had a problem-and that this one in mind had a problem-he said the same thing again-and also two more times later that week.He called a week later saying that he had to resubmit our paperwork and would I please come in to take care of this. I did.In his office I literally screamed that the motor had a serious problem-he turned red and said to take it to service-I did.Service could not decide what it was so sent it to the nearest Nissan dealer. The dealer determined that the #3 cylinder wassticking and was going to have to replace the shortblock.It is the fourth loaner car later (8 days/car is the max they will go), the first car had a loose muffler, the second car's brake lightwas stuck on no matter what one did, the third car has a wheel imbalance and the alert signal on the dash was on when I got it.I still don't have in my possession the car I bought, Carmax reps call me almost daily about updates and paperwork concerningthe loaners they assign to me. There aren't any updates and the loaners are all need of something to be fixed on them-these'loaner' cars are all part of their inventory. I have left several managers' messages asking that messages be left on my cell phoneonly and still these calls come to my work place.
I have contacted a lawyer and if he is correct we're going ahead with a lawsuitthat includes fraud and customer harrassment.Unfortuneatly this is a true story. Thanx for reading it. I am buying a car from Carmax already have a bad taste in my mouth but paper work done and car is coming from LA. So I just want it here I live in phoenix.
They lied about how long it will take and charged me up front to ship the car. I work for a car dealer also in the service department and after my divorce don't want them to know my credit and all the drama that my divorce got me in. All the anti Chevy comments are bull crap every car make has a service drive and gm hands down is building great cars trucks SUVs. I see it every day what p trade in Toyotas and Hondas all day they get tired of all the maintenance tires brakes ect u have to do on the imports. And FYI alot of the cars from Carmax are x rentals and we all know how ppl drive those cars so don't blame gm or Chevy it's funny how ppl bash what other ppl drive I hate that u drive what u like or can afford plain and simple stupid comments like that's what u get for buying a Chevy.
And to that person That has the Toyota how is it knowing that ur gas pedal might get stuck and ram a building or a wall loll. Or Honda owners when Hondas don't have a orfece filter for the a/c system so when the compressor goes out u have to replace every part a out 3, 000 out of pocket cost gm don't have that problem becuz they do have that filter. So before u bash a car make remember every car make has a service department and ppl drive what they want and what they can afford.
I usually buy either new or low-mileage used. The last one I bought was a 2014 Subaru Forester, which we flew out to Co. We got a tremendous deal and the car was a complete redesign from top to bottom. Didn't make much sense to buy used on that one. However, the other vehicle is a 2011 Tacoma, which I bought from the dealer in Murphreesboro, certified. It had around 5K on it. I had looked at the same vehicle, 2010 model, with around 25K, at Carmax.
Believe it or not, cash price, the newer truck was $1000 cheaper than Carmax's. We have gotten 4 cars from carmax in the past 8 years. There is a big location close to us and it is always only a one day deal. We have also sold/traded in cars to them.The Last time we dealt with them was last year when I got my SUV, that I have now.
We actually had a different car/model and brand initially. After having it a week.it went crazy and shut off on me. It was a pretty new car.just seemed like a lemon. They let me give that car back and get a completely different car. Which I absolutely love and so glad it ended up this way.we always recommend them and Hoover Toyota.we do all our business at those two places.
The man who allegedly smashed a Corvette into a tree during a test drive, fatally injuring a CarMax salesman, was driving on a suspended license, police said Wednesday.The driver, 28-year-old Alex Mark Demetro of Union City, was arrested on suspicion of vehicular manslaughter and felony driving under the influence of drugs, said Sgt. Jeff Higbee of the Ontario Police Department.Demetro was cooperating with investigators, police said.Demetro was released from a San Bernardino County jail shortly before 5 a.m. Wednesday after posting $100,000 bail, according to jail records. He has not been charged. Dennis Smale, victim’s fatherAt the time of the crash, which happened about 12:45 p.m.
Tuesday, Demetro was “on more than one prescription medication,” Higbee said. Investigators are awaiting the results of toxicology tests before releasing further details, he said.The crash occurred on Mercedes Lane near Concours Street in Ontario. Witnesses told police that the driver lost control of the Corvette and rammed into a tree, Higbee said.
Witnesses told that the vehicle appeared to reach speeds of up to 70 mph. Both men were wearing seat belts.The salesman, 43-year-old Warren Smale of Montclair, was taken to a hospital in critical condition, according to the San Bernardino County coroner’s office. He was later pronounced dead.Smale had worked in CarMax’s Ontario store since June 2013, according to a statement provided by the company.
He is the first CarMax salesperson to die during a test drive, the company statement said.The company did not specifically respond to inquiries from The Times about whether its procedure for checking customers before a test drive is under review.Under CarMax’s current procedure, the company inspects a customer’s driver’s license to verify it matches the identity of the customer and is not expired. Before a test drive, the company also uses a scanner to determine whether the license is a valid state-issued ID and not the work of a forger.
CarMax also keeps a copy of the license on file for record-keeping purposes, the company statement said.“In addition, CarMax has procedures and personal safety guidelines that encourage associates to seek a manager’s assistance if they have concerns for their safety at any time,” the company statement said.The crash left family and friends of Smale saddened and stunned. His father, Dennis Smale, told that he had harsh words for the driver of the Corvette.“There’s no forgiveness. When you take drugs, you know what you’re doing,” Dennis Smale said. Matt Hamilton is a reporter in the Metro section for the Los Angeles Times. He has covered legal affairs, crime and breaking news across California.
He joined The Times in 2013 as an intern reporting on criminal trials in Los Angeles County. Hamilton won the 2019 Pulitzer Prize for investigative reporting with colleagues Harriet Ryan and Paul Pringle and was part of the team of reporters that received a Pulitzer Prize for its coverage of the 2015 terrorist attack in San Bernardino. He grew up in Delaware and studied Catholic theology at Boston College. Before completing a degree in journalism at the University of Southern California, he edited magazines in Amman, Jordan.
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